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UPTIME IS EVERYTHING


You simply can’t afford to have your trucks sidelined by service problems. At Autocar, we offer our legendary Always Up® support – 24/7 from the day your truck is delivered.

YOU GOT A GUY AT THE FACTORY


At Autocar, we take service personally. You have a whole company dedicated to your success. If you ever run into a problem, you can contact our Always Up command center staffed by the same expert technicians who built your truck. They will personally work on your issue until it is fully resolved, providing over-the-phone assistance, replacement part ordering, and training.

AUTOCAR SOLUTIONS®

Get immediate web-based emergency service right from your computer or smart phone. This advanced system puts you directly in contact with Autocar’s command center to help you resolve equipment issues as quickly as possible to get you back on the road.

AUTOCAR SOLUTIONS SUBMIT TICKET

SERVICE SIMPLIFIED

If your truck does require off-site service, you have access to the industry’s most extensive network of authorized service centers. With hundreds of locations across the country, you can quickly obtain the benefits of our exceptional service, including state-of-the-art diagnostics, extended hours of operation and mobile service. Our partners will ensure that your issue is treated as an absolute priority and work to get you back on the road as quickly as possible.

SERVICE CENTER FIND NOW

MANUALS & TECH DOCUMENTS

Get access to all relevant schematics, wiring diagrams and other information for every Autocar truck model produced. Download model manuals for all service, maintenance and parts documentation to keep your Autocar truck running smoothly.

TECH DOCUMENTS FIND NOW

PARTS CATALOG

Autocar offers complete OEM Genuine and “All Makes” products – in stock and ready to ship. Supported by over 1,000 suppliers, we not only provide what you need, but offer it with the most competitive pricing in the business. Our focused purchasing power, combined with our low overhead structure allows us to pass on the savings.Use our VIN lookup tool to quick find a complete parts offering for your truck.

PARTS NEEDED FIND NOW

WARRANTY MANAGEMENT

Keep all your warranty and service records up to speed with Autocar’s online Warranty Management portal. Each vehicle is cataloged to keep track of all claims, recalls, and other service programs so you can keep your current wit all required Autocar services.

YOUR WARRANTY MANAGE NOW

COMPLETE ONLINE TRAINING

Keep your staff up to speed with our extensive series of training courses delivered directly to you, on your schedule. Choose from an entire catalog of training courses. If you have an interest in learning specific maintenance procedures, you can request individualized training with one of our expert technicians.

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