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Autocar, LLC (the "Company" or "we") desires to protect the privacy of its online guests at www.autocartruck.com (the “Site) and its mobile Autocar Always App™ (the "App", collectively with the Site, the “Services”). This privacy policy ("Privacy Policy") is intended to provide you notice of our information management practices, including the types of information gathered and how it is used and safeguarded. Your use of our Services constitutes acceptance of this Privacy Policy, which is hereby incorporated by reference.
We will collect no personally identifiable information about you when you visit our Site or App unless you voluntarily choose to provide that information to us. Any personally identifiable information that you provide to us via our Services will be used only for such purposes as are described either in this Privacy Policy or at the point of collection, such as to establish user accounts, to respond to your questions or comments, to pay for the services rendered, to provide technical support, to notify you about updates to our Services or our Trucks, to communicate with you regarding matters related to our Services and our products, or to assist you in servicing your Autocar Truck. The type of personally identifiable information we may collect from you when you choose to provide it may include, amongst other things, your: title, name, e-mail address, phone numbers, credit card number, and company name. If you provide contact information, we or our agents may contact you to clarify your comment or question, or to learn about your level of customer satisfaction with our services. We may also collect your location information. This may include specific geolocation data from your device's GPS, Bluetooth, or WiFi signals, including information about nearby WiFi networks, location beacons, and cell towers. We receive this information when you choose to use location-enabled services that we offer, and also when you use certain location-based aspects of our Services. We may use the information you give us to help us provide better products and service and to send you information or promotional materials if you request them.
While you may opt out of personal data collection as set forth below in the “Your California Rights and Choices” Section; opting out of certain aspects can impact your use of the Services. Additionally, If you use location-related services or applications covered by this Privacy Policy, you may be provided with an opportunity to opt out of having your location information collected and/or used for certain purposes. However, if you exercise this opt out you may not be able to utilize all of the functionalities offered by those services or applications. You also may be able to limit the collection of your location information through the settings on your device
The Company may disclose personally identifiable information about you to a subsequent owner or operator of our Site if we assign our rights and obligations regarding any of your information at the time of a merger, acquisition, or sale of all or substantially all of our assets or the Site's assets and/or services to a subsequent owner or operator. You will be deemed to have consented to the disclosure to, and use by, a subsequent owner or operator of such website, and your continued use of the Site signifies your agreement to be bound by the Privacy Policy of the Site's subsequent owner or operator. The Company may also disclose personally identifiable information to third parties in the following instances: 1) we have been given your consent to disclose; 2) we have previously informed you of the disclosure, including by means of our Privacy Policy; 3) we are required by law or court order to disclose, or we believe in good faith that the law requires it; 4) disclosure is necessary to identify, contact, or bring legal action against, someone who may cause or be causing harm to, or interference with, our rights or property, other Site users, or anyone else; or 5) to respond to an inquiry, request or complaint that you have made. We may also use IP addresses in cooperation with internet service providers to identify users if we deem it necessary to comply with laws, to enforce compliance with this Privacy Policy, or to protect our Site, customers, or others.
Some non-personally identifiable information is collected and stored automatically when you visit the Site. If you do nothing during your visit but browse through the Site, read pages or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Our system collects data in the server log that may include, amongst other things:
If you linked to our Site from another web site, that web site's address may be logged. We may aggregate this data and use it for statistical purposes. For example, the aggregated data helps us to determine the volume of our Site users' interest in areas of our Site. It also helps us understand how we can improve the navigation and content of our Site. We may disclose this information to third parties.
Non-personal information may also be collected with the use of cookies. "Cookies" are small text files a web site can use to recognize repeat users. When someone visits the Site, a cookie is placed on the customer's machine (only if the visitor's web browser has been set to accept cookies) or is read if the visitor has visited the Site previously. The Company may collect aggregated Site-visitation statistics using cookies.
We will make reasonable efforts to ensure that whatever information you provide will be maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us or from our Site, and you provide such information at your own risk. Autocar sites may contain links to other sites, including those of our authorized business partners. While we seek to link only to sites that share our high standards and respect for privacy, we are not responsible for the privacy practices employed by other sites.
The California Consumer Privacy Act of 2018 (the “CCPA”) provides consumers, who are California residents, with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights, if you are a natural person who is a California resident (or as the term “consumer” is defined by the CCPA).
You have the right to request that Autocar, LLC (“Autocar”) disclose certain information about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (the process for which you may submit such a request is detailed below), we will disclose to you:
Autocar may have collected the following categories of personal information from its customers and other users within the last 12 months:
Autocar has collected personal information from its customers within the last 12 months from the following sources:
Autocar may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Autocar may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the past 12 months, Autocar has disclosed the following categories of personal information for a business purpose:
In the past 12 months, Autocar has disclosed your personal information for a business purpose to the following categories of third parties:
Autocar will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not do any of the following if you exercise your CCPA rights:
Autocar may, however, offer you certain incentive permitted by the CCPA that can result in different princes, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent which you may revoke at any time.
To exercise the access, data portability, and deletion rights granted to you under the CCPA, please submit a verifiable consumer request by:
Autocar Trucks Customer Support
4680 Pinson Valley Pkwy, Birmingham, AL 35215
info@autocartruck.com
(877) 973-3486
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may make a verifiable consumer request for access or data portability only twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. We do consider requests, however, to be sufficiently verified if you provide your user name and password for your Autocar account when the request relates to personal information associated with the specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
The provisions contained in this Privacy Policy and CCPA Notice supersede all previous notices or policies regarding our privacy practices with respect to the Autocar websites and systems. Please check the “Last Updated” legend at the bottom of this page to see when this Privacy Policy and CCPA Notice was last revised. We encourage you to check frequently to see the current Privacy Policy to be informed of how we are committed to protecting your information and providing you with improved content on our websites and systems in order to enhance your experience.
If you have any questions or comments about our CCPA Notice or Privacy Policy, please contact us.
Last Updated: March 11, 2021